Online Self-Test Form Communication Competency Model Please enable JavaScript in your browser to complete this form. - Step 1 of 5Identify how to improve your communication skills.A more effective communicator achieves better business results. Communication skills are also key in leadership development and preparing you for your next role. This self-test brings a more strategic approach to your communications skills development by identifying the skills needed to be a high performer. Once you have identified your development areas, our communications coaching can help you further improve.Please provide your contact details below to start the test.Name *FirstLastEmail *OrganizationReceive contentI would like to receive helpful contents and occasional updates regarding your training by email.Proceed to self-testCommunication Competencies testBelow are the core competencies and behaviors that drive high performance in face-to-face communication, both with internal and external stakeholders. Please indicate your current and desired level: A: Prepares effectively Follows a standardized process to prepare. Makes sure content is delivered on time. Does due diligence on the event, format, company and audience expectations and potential issues. Understands the risks of the engagement, is disciplined in the messaging and Q&A. Recognizes sensitive areas for the organization and does not expose the organization unnecessarily.A: Current level Your Selection: 1 A: Desired level Your Selection: 1 B: Maintains a business/strategic focus. Keeps sight of the business or organizational goals of the engagement. Understands how this fits the wider strategy. Can link a business goal to communication goals. Can speak to the wider vision & mission of the organization.B: Current level Your Selection: 1 B: Desired level Your Selection: 1 C: Understands the audience Quickly grasps the different concerns and interests in the room, has a good understanding of what drives the audience: their priorities, concerns, questions, and feelings on the topic. Finds common ground with the audience. C: Current level Your Selection: 1 C: Desired level Your Selection: 1 D: Shows know-how Shows the right level of understanding on the topic. Makes sure he or she comes across as knowledgeable and comfortable with the subject matter.D: Current level Your Selection: 1 D: Desired level Your Selection: 1 E: Effectively develops messages Develops messages that are effective and audience-centered. Can build high level strategic messages, supporting points and proof. Brings perspectives, stories, metaphors, data, facts, humor and other style elements into the narrative. Is rich in word use, can surprise the audience in content and delivery. Is creative in their approach. Is able to adapt the messaging to the goal of the meeting: whether it is to inform, inspire, or motivate the audience to take action. E: Current level Your Selection: 1 E: Desired level Your Selection: 1 F: Organizes content effectively Has a good structure for the engagement, reminds the audience of where they are in the presentation, uses intermediate messages and conclusions to split up the presentation and make it more manageable. F: Current level Your Selection: 1 F: Desired level Your Selection: 1 G: Can explain complex/technical content Can explain complex matters. Understands and respects the audience's level of understanding of the topic. Can simplify content, without making it pedantic. Goes the extra mile to ensure people understand the content.G: Current level Your Selection: 1 G: Desired level Your Selection: 1 Previous stepNext H: Builds rapport with the audience Interacts with the audience during the presentation, prompts the audience to listen actively, think, react and respond. Is able to hold others’ attention and win back attention. Establishes respect with the group by consciously working on her/his charisma. Shows confidence and a command of the topic, while at the same time showing personal warmth and presence. Is not afraid to stand up and engage a group, irrespective of seniority.H: Current level Your Selection: 1 H: Desired level Your Selection: 1 I: Listens actively and responds to questions and concerns Listens intently to the audience, reads visual and vocal clues, is not afraid to validate or clarify concerns by the audience, does not interrupt and shows he/she is listening. Is able to respond to hostile, emotional or loaded questions. Is able to keep the meeting and Q&A on track and keep the main messages in the answers. I: Current level Your Selection: 1 I: Desired level Your Selection: 1 J: Has strong visual and vocal delivery Is able to project confidence, drive and perseverance through visual and vocal skills. Uses the range of visual and vocal tools (from eye contact and gesturing, to tone and pauses) to engage effectively. Can match the visual and vocal with the content that is delivered.J: Current level Your Selection: 1 J: Desired level Your Selection: 1 K: Knows how to produce and deliver visual materials Knows how to create or assess the quality of visuals, understands the rational and best ways to use visuals, Knows the techniques to present PowerPoint without it reducing the credibility of the speaker.K: Current level Your Selection: 1 K: Desired level Your Selection: 1 L: Adaptability and stress management Responds effectively and professionally to last minute changes and problems. Takes ownership of the dynamics if something goes wrong. Will stay calm under pressure. Understands and can apply relaxation techniques. Is not rattled by a heated debate or tough questions. Does not look for excuses by over-emphasizing factors outside of their control, like second language delivery or technical/room challenges.L: Current level Your Selection: 1 L: Desired level Your Selection: 1 M: Can self-reflect Is conscious of his/her strengths and weaknesses in communications and makes it a point to improve and get better.M: Current level Your Selection: 1 M: Desired level Your Selection: 1 Previous stepNextCompetency additions - Connecting effectively with remote/virtual stakeholders Increasingly, leaders must inform, inspire, and motivate stakeholders across multiple time zones in a virtual manner. Here are the additional core competencies and behaviors that drive high performance in virtual and remote communications. Please indicate your current and desired level: N: Audience interaction Keeps participants actively involved in the session. Will use techniques like questioning, validation and clarification to keep the participants engaged. Does not let more than a few minutes go by without checking if people have questions or comments. Keeps messages short. Brings participants into the conversation. Seeks comments or reactions and names people or locations specifically to encourage involvement. Connects the content to the audience’s concerns. Invites discussion with open-ended questions.N: Current level Your Selection: 1 N: Desired level Your Selection: 1 O: Virtual content Recognizes the need to alter content to accommodate virtual communications. This includes the need for brevity, clarifying visuals and bite-size content. Orientates people on where they should be looking on a slide or visual. Goes the extra mile to make PowerPoint content accessible. O: Current level Your Selection: 1 O: Desired level Your Selection: 1 P: Voice projection Masters vocal delivery of content. Speaks clearly. Carefully pronounces terms and jargon. Uses pauses and vocal variety. Puts energy into his/her voice. Can be conversational in vocal delivery. P: Current level Your Selection: 1 P: Desired level Your Selection: 1 Q: Time-management Takes charge, keeps people on time and drives the agenda forward. Realizes a virtual engagement can take much longer to accomplish the same goals. Q: Current level Your Selection: 1 Q: Desired level Your Selection: 1 R: Virtual platform Understands the technical options of the virtual platform and knows how to use these.R: Current level Your Selection: 1 R: Desired level Your Selection: 1 Previous stepNextShare your results and start working on your communication skills today.Submit the form to receive your personalized training proposal.Additional Results OptionsI would like the results to be emailed to myselfI would like the results to be emailed to AudienceOne in order to receive a training proposalSee Results Print Page